The port has available a full range of services including: oil spill response, fire fighting response, telephones, fresh water and power as required.
Port Security
Northport complies with the provisions of the Maritime Security Act 2004 and the International Ship and Port Facility Security Code (ISPS Code). ISPS Compliance No. is NZWRE 24637 - 1109.
Northport is a secure facility with authorised access through manned gates and operates at Level 1 security unless otherwise stated. If security levels change, notifications will come through to all port users from the Gate House.
Refining NZ has controlled access to the refinery jetties for authorised personnel through its own manned gatehouse.
The Port Facility Security Officer can be contacted through the Gatehouse – 09 - 4325018 or VHF 19.
Tugs and Linesboats
There is adequate tug power available within the port. Towage is performed under UK Standard Towage Conditions (1986). Type and tug power used is dependent on the size of the vessel, tide and weather conditions on the day.
Pilotage and Towage to the cargo wharves is arranged through Northport Limited.
Hydrographic
Northport undertakes regular hydrographic updates for berths and channels. Northport will make available the necessary updated hydrographic information, wharf and aids to navigation maintenance through LINZ Notices to Mariners and Whangarei Harbour Radio.
Oil Pollution Response
Maritime NZ has a supply of oil spill response equipment at Marsden Point.
Refining NZ operates a small oil spill recovery vessel based at the Refinery.
Compass Adjuster
This service can be arranged through Northport Ltd.
Garbage Collection
On arrival vessels are supplied with a number of garbage bins as prescribed by the Ministry of Agriculture and Forestry regulations. These bins can be changed by arrangement with Northport Operations. Additional charges will be incurred by any vessel berthed or anchored outside the port quarantine area where the delivery of, or a change in cans is required.
Northport and Refining NZ operate separate quarantine garbage facilities.
Bunkers
Bunkers can be taken at Northport via road tanker only. Permission must be obtained from the Harbourmaster to bunker during the hours of darkness. Bunker operators must have a NRC Harbourmaster’s approved Tier 1 Oil Spill Plan.
Bunkering at Refining NZ jetties can be arranged with Refining NZ by the ship’s agent.
Mission to Seafarers
There is a Mission to Seafarers at Marsden Point situated outside the port boundary.Tel: 09 – 4327583
Railway
At this time Marsden Point has no rail connection to the national rail system.
Weighbridge
Northport has an automated user pay weighbridge.
Fresh Water and Power
Fresh water and power are available. Contact Whangarei Harbour Radio – Tel 4325018 or VHF Ch. 19.
Hours of Work and Holidays
The port operates on a 24 hour / 7 day per week basis with cargo operations normally commencing on
the vessel’s arrival.
Public Holidays: New Year’s Day, 2nd January, Anniversary Day, Waitangi Day, Good Friday, Easter
Monday, Anzac Day, Queen’s Birthday, Labour Day, Christmas Day, Boxing Day,
Ships may arrive or depart, and cargo operations take place on Public Holidays but a surcharge may be
imposed.
Shops and Banks
There are shops and a Westpac bank at Ruakaka which is approximately 4.5 kms from the port. There is
no bus service but taxis are available – Marsden Flyer Tel: 09 4328158.